Support

  • To get a pre-purchase advice, you may post in the theme’s forum
  • To get a response more promptly, you are recommended to use our Ticket-system
  • We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.
  • Please, note! We do not support queries if you do not have a purchase code.
  • Item support does not include:
    • Customization and installation services
    • Support for third party software and plug-ins
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Hola, mi nombre es Katherine y estoy aquí para ayudarte. Por favor ten un poquito de paciencia porque no soy un robot y quiero atenderte con dedicación.
En horario hábil respondo de inmediato.